Please read our FAQ if you are having difficulty with our site. If any of your enquiry is not listed, please proceed to contact us.

What are the delivery charges for orders from LANAFIRA?

It's free of charge for postage throughout Malaysia. If you need it to be delivered to other country, please contact us for an arrangement.

Which payment methods are accepted in LANAFIRA?

We are using Molpay as our payment gateway, below is the supported channel available:

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How long will delivery take?

We are using PosLaju for the postage and it will arrive within 2-3 working days.

What exactly happens after ordering?

We will review your payment and once it is confirmed, we will notify you after processing your item. We will also provide you with tracking number in your order dashboard.

Do I receive an invoice for my order?

Yes, you will receive it through email and you can also download it from your order dashboard.